Bela is Belvo's AI-powered assistant designed to help you navigate our developer documentation and API resources more efficiently. Bela is available in the Belvo dashboard to provide instant answers to your questions about our platform and integration processes.
Bela is specifically trained on the documentation available in this developer portal to provide accurate, context-aware responses about Belvo's APIs, integration processes, and platform features. Bela can help you:
- Find specific information in our documentation
- Get guidance on API implementation
- Understand integration workflows
- Clarify technical concepts related to Belvo's services
Bela does not have access to your customers' personally identifiable information (PII) data or your integration in any form. All interactions with Bela are secure and do not compromise your data or your users' privacy.
What Bela can access:
- Public documentation from this developer portal
- General information about Belvo's APIs and services
- Integration guides and best practices
What Bela cannot access:
- Your account data or configurations
- Customer information or transaction data
- Private implementation details of your integration
- Any sensitive or proprietary information
Bela is only available in the production environment. This ensures that you have access to the most up-to-date and comprehensive documentation when working on your live integrations.
Bela is available for all members of your team who have access to the Belvo dashboard. If you need to limit access to Bela for specific team members, please contact our customer service team for assistance with user permission management.
Usage of Bela will not affect your billing. You will not be charged more for using Bela, regardless of how frequently you interact with the assistant.
Bela is currently in beta, which means that while Bela strives to provide accurate information, there may be occasional mistakes or incomplete responses. Always verify important implementation details against our official documentation.
- Cross-reference responses: For critical implementation decisions, verify Bela's responses with the official documentation and contact our customer service team.
- Provide context: The more specific your questions, the more accurate Bela's responses will be
- Report issues: If you notice incorrect information, please contact our support team
If you encounter any issues with Bela or need additional assistance beyond what Bela can provide, you can:
- Contact our support team through the Belvo dashboard
- Reach out to your customer success manager
- Submit feedback through our standard support channels
Remember that Bela is designed to complement, not replace, our comprehensive documentation and support resources.