Belvo's Direct Debit payment infrastructure aims to make moving money between businesses and people easy, fast, and modular.

Our platform is designed to give businesses the ability to connect their operation and software to our payment network to move money between any bank account or wallet in Mexico.

What can you do with our direct debit platform?

With our platform you can:

• ✅ Pull funds from any bank account. (MX)
• ✅ Collect recurrent funds from any bank account. (MX)

Some of the most common use cases of our platform are:

• Recurring subscription payments
• Recurring payments
• Auto-deposits for wallets or account top ups

How can you interact with our platform?

We provide you with the following ways to interact with our platform:

No-Code

You can use the bulk upload feature of our Merchant Portal to collect funds just by submitting a CSV of the users and bank (or credit card) accounts to pull funds from. For more information, check out our dedicated Bulk Import Direct Debit Payments (No Code) guide.

Direct API

For maximum customization and control, you can integrate with our API directly to pull funds from any client. For more information, check out our dedicated Set Up a Direct Debit (API) guide.

Reporting

One of the hardest elements of requesting payments is the reconciliation process afterward. However, we've got you sorted with easy-to-use tools in our Merchant Portal. For details, see our dedicated Reporting (Payment Exports) guide.

How long do payments take to process?

With our direct debit product, payment processing is dependent on two factors:

1. If the account to debit has been registered already.
2. When the request to debit an account is made.

Registration

Registration is the process where the bank account (payment method) that you want to retrieve funds from needs to be confirmed by the institution where the bank account is held. This process must be completed before any payments can be made.

All times and dates are relative to Mexico City (GMT-6).

Payment Processing

After an account is successfully registered, you can start making direct debit transactions. The direct debit transaction consists of two stages:

1. Source account debited
   Money is debited from the account that will credit the recipient's account.
2. Merchant account credited
   If the direct debit transaction is successful, the recipient account is credited with the amount debited from the source account.
   However, in the case that there was an error in the transaction, you will receive a notification (either via a webhook or in the Direct Debit UI) that the transaction did not succeed.

All times and dates are relative to Mexico City (GMT-6).

Example flows

Below we include some example timings for a flow where you register a payment method and then initiate a direct debit payment request.

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Flow times for payment requests that have not been registered first

In the case that you make a payment request for a payment method that has not been registered, then Belvo will first peform the registration and then process the direct debit payment.

Mexico

All banks

Registration

1. You register a payment method at 08:00 on Tuesday.
2. The account will be confirmed by 12:00 on Wednesday at the latest.

Direct Debit Payment (initiated before 15:00)

1. You initiate the direct debit request after 12:00 on Wednesday.
2. The funds will be debited from the source account by 12:00 on Thursday.
3. The merchant's balance will be credited by 12:00 on Friday.

Direct Debit Payment (initiated after 15:00)

1. You initiate the direct debit request after 15:05 on Wednesday.
2. The funds will be debited from the source account by 12:00 on Friday.
3. The merchant's balance will be credited by 12:00 on Monday.