Webhooks (Payments Colombia)

Check out how to set up a webhooks for our payment initiation solution!

A webhook is a web callback that Belvo uses to send notifications about a specific link.


This article is about webhooks for our Payment Initiation solution. For information regarding our Aggregation and Enrichment webhooks, check out this article.

Set up webhooks

To set up a new webhook:

  1. In your Belvo dashboard, go to the payment webhooks section.

  2. In the Open Payments Webhooks tab, click +New webhook.

  3. Fill in the New webhook form with the required information.

    • URL: the URL to receive the webhook notifications.
    • Authorization: an optional bearer token to use if your URL is protected.
  4. Click Create webhook.

Webhook types

All webhook events come with a core payload (as described in the code example below).

  "webhook_id": "aadf41a1fc8e4f79a49f7f04027ac999", // Belvo webhook ID
  "webhook_type": "TRANSACTIONS", // From what endpoint the webhook is from
  "webhook_code": "STATUS_UPDATE", // Webhook type
  "object_id": "16f68516-bcbc-4cf7-b815-c500d4204e28", // The id of the object created 
  "data": { 
    // Contents of the webhook. For more information, please see the relative Webhook type documentation.

For information about the data specific to a given webhook, just click on the webhook type in the table below.

TypeEventSent whenever...
BANK_ACCOUNTSOBJECT_CREATEDThere is a new bank account created.
PAYMENT_INTENTSSTATUS_UPDATEThere is an update on the status of a payment intent.
TRANSACTIONSOBJECT_CREATEDThere is a new transaction created.

Webhook outbound IP addresses

You can receive webhook events from the following IP addresses:



We highly recommend you whitelist these IP addresses so that you can receive webhook events.

Client-side webhook response best practice

We highly recommend that once you receive a webhook you reply to Belvo with a 2XX status code within five seconds to confirm that you have received the webhook. Otherwise, our API will retry the request.

Webhook retry policy

If our system does not receive 2XX status code, it automatically tries to send the request again. This retry process will happen up to three times, with each attempt spaced 60 seconds apart. For example, if the first attempt fails, our system waits for 60 seconds before trying again and will continue this pattern until it either receives a successful response or reaches the maximum of three retries.